Contact Us

Contact Us

At Scatter Games, we prioritize providing exceptional support to players and developers. Whether you have a question, encounter an issue, or need guidance, our dedicated support team is here to help. This guide will walk you through the various ways to contact Scatter Games and ensure you get the assistance you need promptly and efficiently.

Why Contact Scatter Games?

Common Reasons to Reach Out

There are several reasons you might need to contact Scatter Games, including:

  • Technical support for game-related issues
  • Account management inquiries
  • Payment and billing questions
  • Developer submission and compliance queries
  • General feedback or suggestions

Benefits of Contacting Support

Reaching out to Scatter Games’ support team ensures you receive accurate and timely assistance. Our team is equipped to handle various inquiries and is committed to resolving issues efficiently to enhance your gaming experience.

Table of Contents

Contact Methods

Email Support

One of the most straightforward ways to contact Scatter Games is via email. This method is ideal for detailed inquiries and issues that require documentation.

Live Chat

For immediate assistance, live chat support offers real-time interaction with our support team. This is perfect for urgent questions and quick resolutions.

Phone Support

Phone support provides a personal touch and is excellent for complex issues that may require a more in-depth discussion.

Social Media Channels

Scatter Games is active on several social media platforms, offering another way to get support or engage with the community.

Email Support

How to Email Scatter Games

To contact Scatter Games via email, send your inquiries to support@scattergames.com. Please include as much detail as possible to help our support team address your issue effectively.

Expected Response Time

Our support team aims to respond to all email inquiries within 24-48 hours. Response times may vary depending on the complexity of the issue and the volume of inquiries.

Could you email us at admin@scatter-games.com?

Live Chat Support

Accessing Live Chat

You can access live chat support through the Scatter Games website. Look for the chat icon in the bottom-right corner of the screen to start a conversation with one of our support agents.

Best Practices for Using Live Chat

  • Have your account details ready
  • Be clear and concise about your issue
  • Use polite and respectful language
  • Provide any relevant screenshots or error messages

Phone Support

Phone Support Availability

Phone support is available during business hours, Monday to Friday. Check the Scatter Games website for the most up-to-date contact numbers and availability.

Preparing for a Phone Call

Before calling, ensure you have all the necessary information, including your account details, a description of the issue, and any relevant documentation. This will help expedite the resolution process.

Social Media Channels

Connecting via Twitter

Follow and message us on Twitter @scatter_games for quick updates and support: https://x.com/scatter_games.

Connecting via Facebook

Like and message our page on Facebook Scatter Games to connect with our support team and stay updated on the latest news: https://www.facebook.com/scattergamesph/.

Connecting via Linkedin

Follow us on Instagram scatter games and use direct messaging for support inquiries: https://www.linkedin.com/in/scatters-online-games-98b189315/.

Support for Developers

Developer Helpdesk

Developers can access dedicated support through the Scatter Games Developer Helpdesk. This service assists with game submissions, technical issues, and compliance with platform guidelines.

Submission Inquiries

For questions about game submissions, developers can email developer@scattergames.com or use the developer portal for detailed guides and FAQs.

Support for Players

Account Issues

For account-related issues such as password resets, login problems, or profile updates, contact us via email or live chat for prompt assistance.

Game Performance and Bug Reporting

If you encounter performance issues or bugs while playing a game, report them through the in-game support feature or email us with detailed information about the problem.

Payment and Purchase Issues

For payment and purchase-related inquiries, including refund requests or transaction issues, please contact our support team via email or live chat.

Frequently Asked Questions (FAQs)

What is the best way to contact Scatter Games for immediate assistance? The live chat feature on the Scatter Games website is the best way to get immediate help.

How long does it take to get a response via email? Our support team typically responds to email inquiries within 24-48 hours.

Can I contact Scatter Games through social media? You can contact us on Twitter, Facebook, and Instagram for support and updates.

What information should I provide when contacting support? Provide your account details, a clear description of the issue, and any relevant documentation or screenshots.

Is phone support available 24/7? Phone support is available during business hours, Monday to Friday. Check the Scatter Games website for the latest availability.

How do developers get support for game submissions? For submission-related inquiries, developers can contact the Scatter Games Developer Helpdesk via email or the developer portal.

Reaching out to Scatter Games for support is easy and convenient, and multiple contact methods are available. Whether you prefer email, live chat, phone, or social media, our dedicated support team is ready to assist you. By following this guide, you can ensure that your inquiries are addressed promptly and effectively, enhancing your overall experience with Scatter Games.

admin@scatter-games.com.

Scatter Games

Join the excitement with scatter games in the Philippines. Explore top games, learn strategies, and find out where to play for big wins!

Facebook
Twitter
LinkedIn

This website uses cookies.